February 18, 2014

So you want to run a competition and you’re not sure where to start?







Competitions are great for engaging your audience, driving traffic to your site and growing a new network of followers. 

So you want to run a competition and you’re not sure where to start?

Objectives
Start with the end in mind. Why do you want to run a competition? What are your goals and targets? Do you want to generate leads, Facebook likes, Twitter followers, more traffic to your website, build your database or just stay engaged with your current audience?

Budget
Your budget will definitely have an impact on the platforms you can use, where the competition can be advertised and what type of prize you can offer.

Follow the Rules
Before you start your competition, make sure you’re allowed to legally run it. Facebook has relaxed their promotional guidelines but are you aware that you still have to comply with the CPA and legal terms and conditions of your own country?

Voting mechanism
Depending on where you run your competition, how easy is it for entrants to enter. Can they send an sms and they’re done? Or do they have to register on your website, like your company Facebook, Twitter, Pinterest and Instagram accounts, sign up to the newsletter, purchase a product, keep the till slip, take a photo, upload it and then take your dog for a walk while checking in on 4square (ok we made the dog walking part up). If your entry mechanism requires a lot of interaction there’s a good chance your click to entry completion conversion rate is going to drop.

Strong Call to Action
Whether you’re advertising your competition on your website, on a social media page, via a newsletter, on pack, in-store, on television, radio, print or on a giant billboard on the highway, remember the call to action. Words like WIN and ENTER work well.

Third Party Apps for Facebook
If you’re using Facebook make use of a (free) third party app. This is the most common and effective way for gathering information legally. If your budget allows, having one developed. If your goal is to generate leads, include a form directly on your third party app. This makes it easier, quicker and more fun for people to enter. Remember the Ts&Cs somewhere in the app.

Terms & Conditions
Speaking of which. It’s all fine and well to run a ‘free’ competition on your Facebook timeline but what about those pesky Terms & Conditions? Where are you going to include these? You need to have a clear direct link within Facebook or to your website for clear Ts&Cs. A few pointers on:
1.       Is this a regional, national or international competition
2.       Who can/can’t enter?
3.       One entry per person or can one person enter 863 times in one week?
4.       Start and end date – VERY important
5.       What is the prize?
6.       How will the winner be notified
There’s a whole lot of other Ts&Cs but these are the most important of the important.

Give Away Something Awesome
Yes. People love to get a sample, product, service for free. They will love your brand even more if you give away the latest gadget or cash or an expensive holiday. Just remember that the prize should be aligned with your competition objectives. It’s even better if the person can remember your brand and relate it to the prize. Giving away an ipad2 when the ipad Air is in vogue and you have a pool cleaning company isn’t very strategic. Giving away a years’ worth of free pool cleaning service is far more relevant and a lot more memorable. You’re also likely to get business referrals if your service is top notch. That said, there are those prizes that are always popular and will always get a lot of attention.

Remember Your Goals and Measure Your Results
Back to your objectives. How are you measuring them? How many entries are you hoping to get for that R100K prize to Mauritius. If 400 entries were all you received your goals weren’t aligned. If you want lead generation your advertising and call to action needs to be strong.  If you're looking to build engagement and brand awareness, make sure entrants are liking, commenting, sharing and talking about your brand. Listen to what they have to say by using social media tracking software. Do a social media analysis during and an audit after the end of the competition.

The Fortune Cookie
The competition is done, dusted, you’ve grown your social media status, your database numbers have swelled and the winner is lying on the beach with their loved one watching their children play in the calm, blue waters of Mauritius. What about the other 6000 entrants who didn’t win? What are you going to do with them? Think on that for a while.

Picture Courtesy of about.com

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